SHIPPING/ RETURNS

FREE DELIVERY ON ALL ORDERS OVER £60 WHEN YOU SIGN UP TO OUR MAILING LIST. 

Without the discount code, the shipping for all orders is calculated by weight. Orders are sent via Royal Mail recorded delivery or DHL courier from our warehouse in Bristol. 

UK Standard Delivery (2-4 working days) - From £5

UK Express Delivery (1 working day) - From £10

Australia Standard Delivery (5-10 working days) - From £9

Australia Express Delivery (2-3 working days) - From £40

Europe Standard Delivery (2-5 working days): From £8

USA and Canada Standard Delivery (5-10 working days): From £8

USA Express Delivery (2-3 working days)  - From £28

Rest of the World Standard Delivery (5-10 working days): From £9

All orders are processed within 1 working day. 

Shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods. Sorry for any inconvenience!

RETURNS

Items can be returned for a refund within 14 days from date of receipt, as long as the items are in their original condition, with no signs of wear/ damage.

Postage on international orders and express orders will not be refunded, this includes cases where 'Free Shipping' has been applied. Shipping costs deducted will be charged at a flat rate of £15 for orders over £60 and £10 for orders with a value under £59. The original cost of express courier shipping will be charged by weight. 

Sale products and products purchased during a discount period are not eligible for a Refund, and may only be returned for a Store Credit within 14 days*.

Sparklebutt does not refund any customs or tax charges. If you are returning an item from outside the UK you need to state that it is a return or it may be charged customs on arrival, which Sparklebutt will not be responsible for.

Please return orders to:

Sparklebutt, Huboo Ref 3902
Unit 1
Vertex Park South
Emersons Green
Bristol
BS16 7LB

Please include a note/ receipt inside the package with your name and email. 

*14 days from the date of the products original delivery by the courier