🇬🇧 UK SHIPPING/ RETURNS

TIMEFRAMES AND PRICES BELOW**

UK Standard Delivery (2-4 working days) - Scrunchies £2.50/ Clothing from £4.50

UK Express Delivery (1 working day) - From £10

Australia Standard Delivery (5-10 working days) - Scrunchies £4/ Clothing from £10

Australia Express Delivery (2-3 working days) - From £40

Europe Standard Delivery (2-5 working days): From £8

USA and Canada Standard Delivery (5-10 working days): Scrunchies £4/ Clothing from £10

USA Express Delivery (2-3 working days)  - From £28

Rest of the World Standard Delivery (5-10 working days): Scrunchies £4/ Clothing from £10

All orders are processed within 1 working day. 

Shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods. Sorry for any inconvenience!

**The timeframes listed are estimated shipping times provided by the shipping companies. Once a product leaves out fulfilment warehouse we have no control over delays.

Orders to EU will incur additional tax charges on delivery. Shop via our Etsy store to avoid this tax. 

You can find out more information about Brexit and Tax and buying from the UK here: https://www.citizensinformation.ie/en/consumer/shopping/buying_online_from_uk_after_brexit.html

Free Delivery for all UK orders when you sign up to our mailing list. 

Free Delivery for all international orders over £150 when you sign up to our mailing list. 

Without the discount code, the shipping for all orders is calculated by weight. Orders are sent via Royal Mail recorded delivery or Fedex from our warehouse in Bristol. 

RETURNS

Items can be returned for a refund within 14 days from date of receipt, as long as the items are in their original condition, with no signs of wear/ damage.

Postage on all orders will not be refunded, this includes cases where 'Free Shipping' has been applied. Customers will be charged for actual shipping prices, based on order weight. 

As a rough guide:

All UK orders £5

International Orders:

£15 per pair of Party Pants 

£8 per pair of Shorts 

£5 per T-Shirt

Sparklebutt does not refund any postage, customs or tax charges. If you are returning an item from outside the UK you need to state that it is a return or it may be charged customs on arrival, which Sparklebutt will not be responsible for.

Please return orders to:

Sparklebutt, Huboo Ref 3902

Huboo Technologies Ltd

4 Vertex Park,

Emersons Green,

Bristol, 

BS16 7LB

UK

Please include a note/ receipt inside the package with your name and email. We highly suggest sending returns tracked, Sparklebutt takes no responsibility over returns lost in the post.

Once a return arrives to our warehouse they can take up to 10 working days to process. 

 

EXCHANGES

Sparklebutt does not do exchanges.

If a customer wishes to swap for another size/ colour or style, they will need to return the original item for a refund and purchase the new item separately.